American magazine of Nursing 2010 e-book of the yr Award Winner!

Is it attainable to create a favorable team in unfavourable times?

Yes, it really is, says speaker, strategist, and advisor Liz Jazwiec, RN. yet first you should get actual approximately how tricky a task in healthcare quite is. in regards to the destructive belongings you and your employees contributors do to make it even tougher.

In her booklet, consume THAT Cookie! How place of work Positivity will pay Off...For participants, groups and companies, Liz will get genuine approximately all that and extra. In her darkly funny, ever-so-slightly sarcastic type -after all she used to be an ER nurse - she builds a case for the robust advantages of a good office. (Hint: greater sufferer carrier, stronger efficiencies and decrease worker turnover all make the list.)

Funny, inspiring and relatable, devour THAT Cookie! is choked with real looking, down-to-earth strategies leaders can use straight away to infuse positivity into their culture.

Readers will learn:

Why hokeyness - within the kind of substantial smiley face cookies and no-negativity days - really works.
How to decree and implement crucial enjoyable in order that it s quite, good, fun
Guidelines for doing celebrations the precise way
Strategies for facing queens, poisoners, complainers and different challenge people
How to not succumb to approach paralysis
Why sufferer pondering is so damaging, and the way to dispose of it from the organization
How to prevent judging shoe-heel smashers, pants unzippers, and different frustrating patients

Put the ideas in devour THAT Cookie! into perform, you ll be surprised through the fast advancements you notice on your association - by way of strength, concentration, productiveness and convinced, happiness.